Terms

Terms of use, and how an engagement works.

Last updated 17 August 2026. Operated by Simple Signal Group LLC.

This website

You may read this site, and use its forms for their obvious purpose. Don't attempt to interfere with it, scrape it at volume, or submit somebody else's contact details as if they were your own — that last one causes a real person to get a message they never asked for, which is precisely what we're in business to prevent.

Everything on this site is provided as-is and for information. Prices shown are current at the date above and may change; the price that binds is the one written into your agreement.

The commercial terms, in plain language

These are summarised here so you can read them before anyone asks you for anything. The agreement you sign is the document that governs; if the two ever disagree, the agreement wins.

• Setup fee is due before we start building, and is not waived or discounted.
• Live in 14 days, or the setup fee is refunded. The clock starts when your onboarding call ends — the point at which we have everything we need from you.
• Month to month. Cancel any time, no notice period, no contract. One email ends the renewal; service continues through the period you already paid for.
• If we built you a website under Storefront, it's yours, and it stays yours if you leave.
• Numbers we provisioned for you can be released or ported to you on request when the engagement ends.

What you're responsible for

• The accuracy of what you tell us during onboarding — in particular your emergency definitions, escalation contacts, and the price ranges the agent is allowed to quote.
• Having the right to give us access to the systems you connect, and to the customer records we work on your behalf.
• Not asking us to contact people who did not give permission. We will decline, every time. See our AI and calling disclosure.

What we're responsible for

Building your system, testing it against our scenario suite before it takes a live call, running it, and keeping it configured as your shop changes. We escalate to a human rather than guess when the agent isn't confident, on purpose.

We do not guarantee that the agent handles every call, or any particular business result. We make no promise about revenue recovered, jobs booked, or calls converted, and we'd be suspicious of anyone who does. The two promises we do make are the ones above, and they're measurable from our own records.

Liability

To the extent the law allows, our total liability arising out of the service is limited to the fees you paid us in the twelve months before the claim, and we are not liable for lost profits or indirect losses. Nothing here limits liability that cannot legally be limited.

Changes and governing law

We may update these terms; material changes get communicated to clients directly rather than posted quietly. These terms are governed by the laws of the State of Nevada.